Privacy Policy

1. Introduction

Property Academy ("we", "us", or "our") operates under Queensland law and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the Property Academy and strategy call services.

This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

Personal Information

• Name, email address, and phone number
• Property investment goals and financial information you choose to share
• Payment and billing information (processed securely through third-party payment processors)
• Communication records and correspondence
• Information submitted through forms, surveys, or during strategy calls

Automatically Collected Information

• IP address, browser type, and device information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and deliver our services, including strategy calls and course access
• To process payments and send transaction confirmations
• To communicate with you about your bookings, inquiries, and our services
• To send educational content, updates, and marketing communications (with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations and enforce our terms

4. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us (payment processors, email services, hosting providers)
• Legal Requirements: When required by Australian law or legal process
• Business Transfers: In connection with a merger, sale, or transfer of business assets

We do not sell or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, this is for the duration of our business relationship and for 7 years thereafter as required by Australian taxation law.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Complain: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us